Napa Mermaid Hotel & Suites

Most of The staff was really friendly , lovely hotel , loved my Room it was super luxurious, amazing location, nice restaurant at the hotel with some lovely events of live musicians.

Breakfasts - I had never on my trips ate that varied breakfast. Lot's of local products, good quality. There wasn't many junk foods like cornflakes, preheated bread products, low quiality food etc. I felt there like in more expensive hotel then it was. Pool clean, there always been sunbeds available. Wasn't reservation by towel. Nice room, clean, well equipped - two pair of towels for each, bathrobe, extremely kind service people, always with smile on face. Cleaning everyday or on demand. Bed comfortable, pretty good view(side see view). Quiet on common areas.

A medium size beautifully Boho chic design hotel. We stayed in a Modern room design with a view to the sea and partial view to the pool. Hotel and room were very clean. Breakfast was great. Pool was great too with lots of bed options. Great access to the beach in front of the hotel, only five minutes of a walk. Additional towels for the pool were ready in our room on arrival. A convenient hotel parking lot free of charge. The hotel was fully booked, so they couldn't honor our late check out request, instead they offered their baggage storage and a free use of the pool and showers at the spa. I must say we were so impressed with the showers, every thing needed was there, clean new towels, sampoo, shower gel, hair dryer even body lotion! we got to enjoy more time at the pool and sea and not worry about where to get cleaned up before our late flight. We left with a strong desire to come and stay at the Napa Mermaid hotel again, but next time for longer and with reserving some spa treatments 😊👍

Although the hotel is not a classic «family resort » but we felt that we had all we needed - children’s pool, mini play area, kid’s menu. All area’s were accessible with a stroller. But the best was that we were upgraded from a junior suite to a spacious grand suite, to make us feel more comfortable in our 5 night stay with 2 kids. Very friendly staff - all very helpful and serviable. We had a lot of cleaning to do in the room (very messy baby…) and we never felt that we were not welcomed. The food was great - the breakfast had a wide variety and tasty. We chose on certain days a-la-carte lunch, buffet diner and restaurant diner - which was all very good.

We stayed in one of the bungalows, which was incredibly spacious and beautifully decorated. The bed was absolutely huge and extremely comfortable — perfect for a restful night’s sleep. We also appreciated the thoughtful details like face towels, bathrobes, and slippers. One of the highlights was definitely the sharing pool right outside our room — such a perfect addition for a refreshing dip any time of day. The whole atmosphere was peaceful and relaxing, making it an ideal place to unwind and recharge!